Privacy Policy

Effective date: September 17, 2025

Introduction

DM Cinemas ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your choices regarding that information.

Information We Collect

  • Contact & Account Data: Name, email address, phone number, postal address when you create an account or buy tickets.
  • Payment Information: Payment card details processed by our payment providers (we do not store full card details on our servers).
  • Usage Data: Showtimes viewed, pages visited, purchases, and settings preferences.
  • Device & Technical Data: IP address, browser type, device identifiers, and cookies.

How We Use Your Information

  • To process purchases and manage bookings.
  • To communicate about your bookings, send confirmations, and respond to support requests.
  • To improve our services, personalize content, and analyze usage.
  • To send marketing communications if you have opted in; you may opt out at any time.

Sharing & Disclosure

We may share information with:

  • Service providers who perform services on our behalf (payment processors, email providers, analytics).
  • Legal or regulatory authorities when required by law.
  • Business partners for jointly offered promotions, with your consent where required.

Cookies & Similar Technologies

We use cookies and similar tracking technologies to operate the site, remember preferences, and deliver analytics. You can control cookie settings through your browser or device preferences.

Security

We take reasonable measures to protect the personal information we hold. However, no system is completely secure; if you believe your account has been compromised, contact us immediately.

Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, and to object to certain processing. To exercise these rights, please contact us using the details below.

Changes to This Policy

We may update this policy from time to time. We will post the updated policy with a new effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Address: DM Cinemas, Satungal

© DM Cinemas — Privacy Policy